Privacy Policy

Last updated: 6 November 2025

This Privacy Policy explains how Chengjia Media LTD (“we”, “us”, “our”) collects and uses personal information when you visit chengjiamedialtd.com or interact with our services.

1. Who we are

Chengjia Media LTD
61 Bridge Street
Kington
United Kingdom HR5 3DJ
Email: support@chengjiamedialtd.com

2. Data we process

  • Contact data (such as name and email) when you submit our forms or email us.
  • Usage data (such as pages viewed, device information, timestamps) from analytics and logs.
  • Marketing preferences if you subscribe to any updates or newsletters we may offer.

3. How we use data

  • To respond to enquiries and provide proposals or information you request.
  • To operate, secure, and improve our website and services.
  • To comply with legal obligations and enforce our terms.

4. Legal bases

Where required by applicable law, we rely on one or more of the following legal bases:

  • Legitimate interests, such as running and improving our website and services.
  • Consent, where you have clearly agreed to a specific use (for example, certain marketing).
  • Contract performance, where processing is necessary to respond to or prepare an agreement with you.

5. Retention

We keep personal data only as long as necessary for the purposes described in this Policy or as required by law, including to establish, exercise, or defend legal claims.

6. Sharing

We may share personal data with trusted service providers (for example, hosting, email, or analytics providers) who help us operate our website and services. These providers are required to handle data under appropriate confidentiality and data protection obligations.

We do not sell personal data.

7. International transfers

Where personal data is transferred outside the UK or EEA, we take appropriate steps to protect it, such as using Standard Contractual Clauses or other safeguards recognised under applicable data protection laws.

8. Your rights

Depending on your location and applicable law, you may have rights over your personal data, including rights to:

  • Access a copy of your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion or restriction of processing in certain circumstances.
  • Object to certain types of processing.
  • Complain to a supervisory authority such as the Information Commissioner’s Office (ICO) in the UK.

To exercise any of these rights, contact us at support@chengjiamedialtd.com.

9. Security

We use administrative, technical, and organisational measures appropriate to the risk to help protect personal data against unauthorised access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security.

10. Cookies & tracking

We may use essential cookies that are necessary for the operation of the site, and privacy-friendly analytics to understand aggregate usage trends. You can manage cookies through your browser settings, which may allow you to block or delete cookies.

11. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies separately.

12. Changes

We may update this Privacy Policy from time to time, for example to reflect changes in law or our services. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

Contact

If you have questions about this Privacy Policy or how we handle personal data, you can contact us at:
Email: support@chengjiamedialtd.com